In this age of global competition, service and customer loyalty have become the top priority for any business. Whether in the service sector or manufacturing sector, there are number of options available to a customer. In order to attract him the first time, advertizing and other publicity channels are put to work. However, if a business wants a customer to return for his repeat purchase, constant improvement in service and product quality based on the feedback received by the customer forms an essential part of the business strategy.

The other side of increased customer base is that the expectations of the customers vary significantly according to the geography, demography, buying pattern and habits etc. A sustained service improvement requires significant effort over time and involves reliable feedback mechanism, quick response time in terms of possible reasons of dissatisfaction and appropriate training to the employees interacting with the customers.

Feedo is an ultra-modern way to obtain customer feedback right at the point of sale. Whether a business is a shopping mall, a hotel, a restaurant or an airline, it can benefit from Feedo, which is an economical, convenient, reliable and accurate way to understand the customers feelings home his/her experience at the business premises.